What should I do if I do not receive a confirmation email?
If you do not receive a confirmation email containing your raffle ticket numbers within 48 hours, please check your junk mail in the first instance.
If there isn’t an email there, please contact the Charity Name Here Supporter Care Team by emailing email@example.com or calling 0800 138 6593.
Can my child take part in the raffle?
You have to be at least 16 years old to take part in the Charity Name Here Spring Raffle Raffle. If anyone under 16 buys a raffle ticket, their entry will be forfeit and it will not be entered into the draw.
Can I enter the raffle if I live outside of Great Britain?
Charity Name Here is not able to sell raffle tickets to anyone living outside of Great Britain (Scotland, Wales and England). This is to comply with current Gambling Commission guidelines, who we are registered to run our raffles with. There are different regulations in place in Northern Ireland.
Where does the money from the raffle go?
Our work is totally dependent on donations. Every ticket you buy in our Spring Raffle Raffle will help to fund groundbreaking research and deliver life-changing new treatments for people affected by Charity Name Here. You’re also helping to fund support and opportunities to live well with Charity Name Here, for everyone with the condition and their loved ones, as well as working to drive better services.
When will I hear if I’ve won?
The main draw will take place on Friday 26 March 2021. If you’re one of our lucky winners, we’ll contact you via phone or email on the day the prize draw takes place. If we can’t get hold of you, we’ll send you confirmation in writing by post. We also post a list of winners on the Charity Name Here website at charity-name-here.org.uk/prize-draw.
Why do you give out prizes to your supporters even though you’re a charity?
We have found that running a raffle is an excellent way of raising vital funds to support everyone affected by Charity Name Here and fund research into better treatments. For some supporters, this is the only way they choose to donate to Charity Name Here.
Every raffle raises more in donations and ticket sales than is spent on the prizes and production of the raffle itself. For every £1 spent on fundraising we are able to raise a further £5 to support our vital work.
How is your prize draw regulated?
We are registered with the Gambling Commission under the Gambling Act 2005 LOT 150/1630/1. If you would like more information about how raffles and lotteries are regulated please go to the Gambling Commission website www.gamblingcommission.gov.uk or call 0121 330 6666.
Where can I find more information about the terms and conditions of the prize draw?
More information about the terms and conditions of our prize draws can be found on the Terms and Conditions tab. The names of the winners will be published on the day of the draw on charity-name-here.org.uk/prize-draw